Helpdesk Portal

Cosoft's Aura POS Helpdesk Portal

Topics

  1. Important Articles
    1.  How to change the VAT Rate in Backoffice
    2. Kitchen Bump Bar
    3. How should I manage load-shedding?
  2. Cashup
    1. Cashup - I cannot lock my shift due to unposted drivers or invoices
    2. Cashup - I accidentally posted today’s shop cashup. How can I open my tills?
    3. Cashup - I cannot lock my shift due to an open shift
    Show 4 more
  3. Stock Management
    1. How do I customize items on my stock take worksheet?
    2. Top 10 reasons for Stock Variance
    3. Troubleshooting the Gross Profit Report
    Show 2 more
  4. Menus and Headers
    1. How do I enable optional menu items (local specials)?
    2. How do I update my Header?
    3. FAQ: How do we edit the menu for a particular item?
    Show 1 more
  5. Hardware
    1. How should I manage load-shedding?
    2. POS Printer is not printing
    3. Server or Till PC not booting
    Show 4 more
  6. Self-Service Terminals
    1. Sign up for a Self-Service Terminal for your Store.
    2. A Quick Guide to Self-Service Terminals
    3. What type of SST's are available?
    Show 4 more
  7. Online Ordering
    1. What do I do when my Online Orders have stopped printing?
    2. How to switch off online ordering
    3. Online Ordering and the Aura Mediator Client
    Show 1 more

Suggested forms

  • Technical helpdesk assistance in Aura Helpdesk
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