End to end sign up and installation of the Aura Mobile POS
How can I get Aura Mobile POS into my store?
Purchase or find a suitable mobile phone that meets the necessary requirements for Aura Mobile POS. Cosoft recommends the Oukitel WP5 or Oukitel WP6. These devices have incredibly huge batteries and are tough and water-resistant. There is no app for the iPhone. It's Android only. The app is not very demanding so you can get away with fairly entry-level Android Smart Phones.
Email sales@cosoft.co.za with your intention to sign up for Aura Mobile POS. In the email include the following:
The number of Bluetooth printers (One per Mobile POS)?
If you are going to use 3G instead of Wi-Fi, do you need Cosoft to supply APN? This is optional as you can use your own sim cards with your own data. If you are using Wi-Fi, no sim cards are needed.
Do you need an ethernet kitchen printer?
Do you need Cosoft to supply you with a Wi-Fi extender to improve your signal outside?
Do you want to do a self-installation or have an Aura technician come to your store? If you need to upgrade your kitchen printer from serial to ethernet, then an onsite Aura technician will be compulsory.
You will receive a quote. You will need to accept the quote, sign the paperwork, and pay the deposit.
We will either courier the hardware to you or send it with a technician depending on the option you chose.
Android Phone Specifications:
Android version 7 or later,
Google Play Services,
2 GB RAM minimum, more will be faster,
Bluetooth v4 or higher,
CPU requirements are negligible,
Higher mAh batteries are better (recommended 3000 mAh or more),
Wi-Fi
How do I do a self-installation?
When doing a self-installation there will be two parts, for the first part you will need to install the kitchen printer and for the second part, you will need to install the Aura Mobile POS application. The below steps will guide you through doing both.
Kitchen Printer Setup
When doing the kitchen printer you will first need to check which printer will you be using:
Ethernet Printer
Serial Printer
USB Printer
Each of the above printers has different methods of self-installation. Please follow the instructions below based on the printer you will be using.
Ethernet Printer
Visit the below web page on the server computer
http://localhost:9118/manage/ui/#!/root/mobilepos
Click on Mobile POS, then click on Printing.
Toggle Print Kitchen to be "On"
Select the drop-down for Print Server and select the server's IP address.
Change the Printer to Kitchen, and click on the Print server settings.
If there is no available kitchen printer, click Print server settings to add one.
Once the new tab has opened select the newly added Kitchen printer by clicking on View (If there is no Kitchen printer shown, click on Add New.)
To edit the information, click on Edit this printer.
Change the following:
Printer Category: Production
Connectivity: Network
Address: Add the printers IP address (This will be shown on a self-test page that can be printed)
Note: To print a self-test page on the printer. Power it off, and hold down the feed button while powering the printer on again until the error light flashes.
Then release the feed button and press it again once. The test page will then print. Locate the IP address on the test page.Model: Epson
Type: Narrow
Then click on Save Changes.
Go back to the management page, click on Save, then Test Print.
It should then print a test page. If nothing prints please go back and make sure you have made all the correct changes
Serial Printer
When setting up the serial printer you will need to check first:
Visit the below web page on the server computer, this will be for setting up a serial or USB printer that is not connected directly to the server.
http://localhost:9118/manage/ui/#!/root/mobilepos
Click on Mobile POS, then click on Printing.
Toggle Print Kitchen to be "On"
Select the drop-down for Print Server and select the server's IP address.
Change the Printer to Kitchen, and click on the Print server settings.
Once the new tab has opened select the newly added Kitchen printer by clicking on View (If there is no Kitchen printer shown, click on Add New.)
To edit the information, click on Edit this printer.
Change the following:
Printer Category: Production
Connectivity: Direct to Port
Address: LPT1,\\[COMPUTERNAME]\Invoice,[COMPUTERNAME]\aurauser,aurauser
In the address field, it is important that you DO NOT copy and paste the above you will need to edit the address according to the store. Each field is separated by a "comma". [COMPUTERNAME] is a stand-in for your actual device’s name.LPT1 "comma" \\[COMPUTERNAME]\Invoice "comma" [COMPUTERNAME] \aurauser "comma" aurauser
1st Field: LPT1 - Port that your printer will be assigned to. Should always be "LPT1" and if there is a second invoice printer that you need to map, then you would use "LPT2" on that one, "LPT3" if there was a third one, and so on.
2nd Field: \\[COMPUTERNAME] \Invoice - Till's name & shared printer name. Should always start with \\ "till name" \ "shared printer name"
3rd Field: [COMPUTERNAME] \aurauser - Till's name & user account name. Should always be "computer name" \aurauser
4th Field: aurauser - User account password. Should always be aurauser
Model: Epson
Type: Narrow
It should then print a test page. If nothing prints please go back and make sure you have made all the correct changes
USB Printer
When setting up the USB printer you will need to check first:
Is the USB printer connected to my server or to a till?
If it is not connected to the server but rather connected to a till then follow this link - How to set up a printer for Mobile Integration that is connected to the till.
If the USB printer is connected to the server computer follow the below steps:
Download the following file and install it on the server.
Click here to download the file.
The file will download in the browser.
Open the file once the download has completed.
Click Options > List All Devices
Use the long drop-down box to find the USB printer.
Once you have selected the USB printer, use the right-hand arrows to scroll down to libusb-win32.
Now use the downwards arrow to select Install Driver.
Once you have selected to Install Driver, you can now click Replace Driver.
Wait for the driver to install.
Once the driver has installed, select Close.
In the bottom left corner, you will see the Driver Installation status. If Success then close the application.
Once you have closed the application you will need to restart the Mobile Integration services.
Restarting Mobile Integration
Open the Run window.
Press and hold the Windows key then press the R key once on the keyboard.
This will then open the Run window:
If you use the Windows key + R and nothing shows up you can access the Run window by going to the Start screen and start typing the word ‘run’. Then, click the Run search result.
In the Run window type services.msc and click on OK.
The Services window will open.
Scroll down the list of services until you find MobileIntegration.
Select MobileIntegration and click Restart the service
Once the service has restarted you can close the services window and continue with the below steps.
Visit the below web page on the server computer
http://localhost:9118/manage/ui/#!/root/mobilepos
Click on Mobile POS, then click on Printing.
Toggle Print Kitchen to be "On"
Select the drop-down for Print Server and select the server's IP address.
Change the Printer to Kitchen, and click on the Print server settings.
If there is no available kitchen printer, click Print server settings to add one.
Once the new tab has opened select the newly added Kitchen printer by clicking on View (If there is no Kitchen printer shown, click on Add New.)
To edit the information, click on Edit this printer.
Change the following:
Printer Category: Production
Connectivity: USB
Address: For a USB printer the address is left blank
Model: Epson
Type: Narrow
Then click on Save Changes.
Go back to the management page, click on Save, then Test Print.
It should then print a test page. If nothing prints please go back and make sure you have made all the correct changes
Aura Mobile POS application
Make sure you have a Wi-Fi connection in the parking area, if you ordered a Wi-Fi extender, install it following the instruction manual in the box.
Connect the mobile device to the Wi-Fi.
Turn on the Bluetooth printer and make sure it has paper in.
Scan for Bluetooth devices on the mobile device and connect the Bluetooth printer to the device (Default password is 1234).
Download the Aura Mobile POS application from the Google Play Store.
Once you have followed all the above steps, you are now ready to log in and start using Aura Mobile POS.
To log in to Aura Mobile POS, the cashier can use their existing passwords for Aura, however, if a cashier's passwords contain letters it will need to be changed as the Aura Mobile POS only accommodates for numbers.
Usage
https://sites.google.com/cosoft.co.za/aura-mobile-pos/aura-menu-change#h.p_GDDXQLW4Q1cN